Website care plans

Let us take care of your website so you can focus on your business

After investing time and money into your WordPress website, you’ll need a plan for ongoing support and maintenance. Let us take care of your website so it’s always in top shape for your website visitors.

By subscribing to one of our care plans, you'll know...

We've got your back.

Your website is crucial to the success of your business. You rely on it to establish your brand, attract customers, and generate revenue. With our care plan, you will have full confidence that it’s online and operating as it should 24/7 without interruption.

Smooth sailing is ahead.

Conducting routine maintenance and backups on a website takes time. More importantly, you need to know what you’re doing or you risk making costly mistakes. We handle all upkeep, so you can do what you do best-run your business.

There's help when you need it.

When there’s an issue with your website or your email, you need immediate answers and quick resolutions. That’s where we come in. We’re expert troubleshooters with many years of hands-on experience. You can relax and let us figure out all the techie stuff.

Here's what's included

Your website is crucial to the success of your business. You rely on it to establish your brand, attract customers, and generate revenue. With our care plan, you will have full confidence that it’s online and operating as it should 24/7 without interruption.

You do not want to be caught without a backup when the unthinkable happens. We’ll create daily backups and store them securely off-site so that if you host fails, your site can be back up and running in no time!

This is fundamental. Your site needs security monitoring to protect it against the malicious malware and hack attempts that are sure to happen. We’ll keep our site safe, and if we ever find anything malicious, we’ll clean it up for you!

Whatever is worth doing is worth measuring. Web analytics measure your site’s performance to provide actionable insights into customer behavior so you can optimize the user experience and increase conversions. We set this up for you.

Our WordPress experts are available to answer your questions and help you accomplish your objectives. You tell us what you need in terms of functionality, and we’ll figure out how to get it done. We love a challenge.

You rely on your website. Downtime costs you business. We provide 99.7% uptime with 24-hour monitoring. Our servers have multiple backup locations.

Pricing Plans

Basic

Ideal for businesses just getting started with less than 2,000 monthly visitors

$ 90
Monthly
  • Automatic updates
  • Basic cloud hosting
  • Optimized for WordPress on DigitalOcean servers.

  • Enterprise grade security
  • Includes software firewall, bad bot blocking, file and database security, comment and form spam protection.

  • Weekly off-site backups
  • Automatically weekly off-site backups allow you to rest easy knowing your site is backed up. In the event something happens, we will restore your site from backup for free.

  • 24/7 uptime monitoring
  • To ensure website is up & running all the time.

  • Malware monitoring
  • Protect the website from viruses.

  • Core plugin licenses
  • This covers for basic licenses such as Elementor Page Builder, related Elementor add-ons, form builders, and/or blog layouts.

  • 30 minutes support time
  • Unused monthly support time cannot be rolled over to the next month.

  • Broken link monitoring
  • We will scan your site regularly for broken links and fix them or notify you if we do not know where it should link to.

  • Weekly submission to search engines
  • We will scan your site regularly for broken links and fix them or notify you if we do not know where it should link to.

  • Monthly mixed content resolution
  • To ensure any new content added will be served securely.

  • Dashboard for Tracking and Reporting
  • For simple content and layout edits

  • Additional support: $50/hour
  • For simple content and layout edits. Minimum of 15-minutes per task request.

Cancel anytime. No contract.

Pro

Ideal for growing businesses with between 2,000 - 5,000 monthly visitors

$ 140
Monthly
  • Automatic updates
  • Premium cloud hosting
  • Optimized for WordPress on Amazon Servers

  • Enterprise grade security
  • Includes software firewall, bad bot blocking, file and database security, comment and form spam protection.

  • Daily off-site backups
  • For better security in case the server goes down.

  • 24/7 uptime monitoring
  • To ensure website is up & running all the time.

  • Malware monitoring
  • Protect the website from viruses.

  • Extended plugin licenses
  • Includes licenses for extended plugins such as Affiliate, Events Calendar, Donations, Memberships and LMS (Courses)

  • 30 minutes support time
  • Unused monthly support time cannot be rolled over to the next month.

  • Broken link monitoring
  • We will scan your site regularly for broken links and fix them or notify you if we do not know where it should link to.

  • Weekly submission to search engines
  • We will submit your website to search engines regularly to keep new content indexed.

  • Monthly mixed content resolution
  • To ensure any new content added will be served securely.

  • Dashboard for Tracking and Reporting
  • For simple content and layout edits

  • Additional support: $30/hour
  • For simple content and layout edits. Minimum of 15-minutes per task request.

Cancel anytime. No contract.

Ultra

Ideal for well established businesses with more than 5,000 monthly visitors

$ 190
Monthly
  • Automatic updates
  • Ultra Fast CDN cloud hosting
  • Optimized for WordPress on Amazon Servers

  • Enterprise grade security
  • Includes software firewall, bad bot blocking, file and database security, comment and form spam protection.

  • Daily off-site backups
  • For better security in case the server goes down.

  • 24/7 uptime monitoring
  • To ensure website is up & running all the time.

  • Malware monitoring
  • Protect the website from viruses.

  • Extended plugin licenses
  • Includes licenses for extended plugins such as Affiliate, Events Calendar, Donations, Memberships and LMS (Courses)

  • 60 minutes support time
  • Unused monthly support time cannot be rolled over to the next month.

  • Broken link monitoring
  • We will scan your site regularly for broken links and fix them or notify you if we do not know where it should link to.

  • Weekly submission to search engines
  • We will submit your website to search engines regularly to keep new content indexed.

  • Weekly mixed content resolution
  • To ensure any new content added will be served securely.

  • Dashboard for Tracking and Reporting
  • For simple content and layout edits

  • Additional support: $25/hour
  • For simple content and layout edits. Minimum of 15-minutes per task request.

Cancel anytime. No contract.

Frequently Asked Questions (FAQ)

Pretty much everything related to your website! Content changes like tweaking designs and updating content are the most common, but nothing is out of line, as long as it can be done within the allotted time. Don’t worry, minor changes aren’t going to take up to much time and if it’s anything major then we’ll let you know beforehand if this is going to be additional work or not.

We pride ourselves on offering quality, reliable services to our clients, however, nothing is ever certain. We cannot promise that your website will never be hacked, go down or break, however, we do promise to do everything in our power to prevent it. We have strict monitors in place, that if something were to ever happen, we would be there to promptly assess the issue and implement a speedy fix.

Depending on the plan you choose, you will be able to make requests to update your site for various tasks. Some examples include;

– Adding a blog post that you send us;
– Adding a new page to the website
– Updating an image on your homepage
– Adding a slider, etc.

Each request will add up to the support minutes and any additional time spent will be charged at the hourly rate indicated in your plan.

We can walk through that with you. Before you can sign up for one of our Care Plans we need to have a brief conversation about your site. Whether we built your site or not, we will have a look at the site and discuss how you use the site before we can steer you to the right plan. For many of our clients the Basic Care Plan is fine. For others they need more update time, or more frequent backups.

Of course not. We’re hear to support you, your business and your website. If you change your mind, want to up/downgrade, or even cancel, simply get in touch with us and we will stop the next payment.

Even though you may not be making changes to your website there is a lot that goes on behind the scenes. WordPress CMS, your site theme and all of the plugins that are used (an average site has 5 to 20 plugins) are being continually improved by the developers. It’s important to keep these up to date on your website to ensure your site is functioning properly and stays secure.

Protect your website with our website care plans